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Why Customer Support is No Longer the Red-Headed Stepchild

Why Customer Support is No Longer the Red-Headed Stepchild
CX Gurus
0:00 28:11

Briefing Notes

Summary of what you will learn:

  1. How to Transform your Support Team to becoming more Proactive and Engaged
  2. What are some tools being used to Elevate your Support Team to the Next Level
  3. Moving from a Cost Center to a Revenue Generating Center

 

You can reach Emre via Linkedin here: 

https://www.linkedin.com/in/emretekoglu/

 

Episode Sponsors

www.supportlogic.io

www.balto.ai/guru

www.ozonetel.com

www.cloudtechgurus.com 

#balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM

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