Field Dispatch
Innovations Driving The Contact Center
Briefing Notes
Things you will learn in this episode:
- Advantages of cloud contact centers
- How to track agent productivity.
- New innovations in contact center space.
- How AI can be integrated into the contact center space.
- How contact centers are moving towards conversations.
Episode Sponsors www.supportlogic.io www.balto.ai/guru www.ozonetel.com www.cloudtechgurus.com #balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM
Produced by the Cloud Tech Gurus Team. Subscribe for more insights from industry leaders. Visit www.cloudtechgurus.com
Apple Podcasts
Spotify
YouTube
Castbox
Amazon Music
iHeartRadio
Castro
Goodpods
Moon FM
Overcast
Pocket Casts
Podbean
Podcast Addict
Podcast Republic
Deezer
TuneIn