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Field Dispatch

From AI Chaos to Customer Confidence: Building Virtual Agents That Actually Work

From AI Chaos to Customer Confidence: Building Virtual Agents That Actually Work
CX Gurus
0:00 46:32

Briefing Notes

Guest: Adam Fenwick, SVP Global Alliances, Boost.ai

Topic: Conversational AI in contact centers

Focus: Strategy, design, regulation, and scale

Audience: CX leaders, contact center executives, IT and digital leaders

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