Cynthia Carrese

Cynthia Carrese is a high-energy customer success and leadership strategist who knows how to turn contact and sales centers into places where performance and fun go hand in hand. With a career spanning Fortune 500 powerhouses and fast-moving startups, she has a knack for scaling operations, boosting KPIs, and building team cultures that inspire. As Founder and Managing Director of C2 Strategic Partners, Cynthia helps organizations streamline processes, develop strong leaders, and create relationships that stick. Known for her contagious enthusiasm and practical approach, she proves every day that customer experience can be both wildly effective and genuinely enjoyable.