Wes Dudey

Wes Dudley is a customer experience and retail operations executive with more than 35 years of leadership experience driving business transformation, operational excellence, and customer-centric innovation. As Senior Vice President of Customer Experience at Broad River Retail, he leads high-performing teams focused on delivering exceptional customer experiences while leveraging technology, process improvement, and leadership development. An industry thought leader, Wes serves on the CCW Advisory Boards, has received many industry awards, and is passionate about mentoring leaders and creating cultures where employees and customers thrive.