Lance Fried is Founder and Board Member of Ringer Interactive, a Branded Caller ID company whose Full-Screen Branded Calling reduces blocked calls and improves answer and first-call-resolution rates for enterprise brands. Ringer is also a Solution Provider in the Cloud Tech Gurus Marketplace. He drives strategic direction and product development, drawing on a background across sales, partnerships, and product. He's named on a patent covering a QR proxy and protocol gateway linking carrier networks, mobile devices, and contact center databases, and he served as editor on a book about customer care and social presence. University of Michigan, Ross School of Business.
