Eddie Christian is Global Head of Customer Success at Resy, American Express's Global Dining Network. He's spent twenty-plus years as a post-sale organization strategist across customer success, customer experience, sales, and marketing, with a track record building and scaling CS orgs through implementation, support, account management, and Salesforce migrations. He's also Chief Strategy Officer at Athfluency Consulting Group and Executive Director, Instructor, and Coach at Show California Baseball. A former professional baseball player with nine years in the game, he mentors CS and CX leaders on career strategy. Cal State Long Beach, College of Business. Based in Phoenix.
